Privacy Policy

Last updated: June 2026

Introduction

Tendeli (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping address
Payment Information: Credit card details (processed securely via Shopify Payments — we never store full card numbers)
Device & Usage Data: IP address, browser type, pages visited, time spent on site
Communications: Emails, chat messages, or support requests you send us

How We Use Your Information

To process and fulfill your orders
To communicate about your order status and shipping
To send promotional emails (with your consent)
To improve our website and product offerings
To comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share data with trusted third parties only as necessary to operate our business, including:

Payment processors (Shopify Payments, PayPal)
Shipping carriers (USPS, UPS, FedEx, DHL)
Email marketing platforms (with your consent)
Analytics providers (Google Analytics)

Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time
Request data portability

To exercise these rights, contact us at privacy@tendeli.com.

Data Security

We implement industry-standard security measures to protect your information. Our website uses SSL encryption, and all payment data is processed through PCI-compliant systems.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of our site after changes constitutes acceptance of the updated policy.